Terms of service

By placing an order with Krash and Betty Co. and paying in full, you are approving the order invoice, artwork proof provided, and the following Terms and Conditions:

Payment

All order must be paid in full before production can start, be shipped or picked up by the customer. Payments can be made by Credit / Debit card, Paypal, or Cash (in person or point of sale purchases only).

 

Artwork

All artwork files must be 300dpi or vector format. All text must be converted to outlines. Customer must specify print dimensions. Krash and Betty Co. may suggest different dimensions if the customer dimensions do not work for the print job. Krash and Betty Co. will not be responsible for poor quality printing due to poor quality artwork.

 

Printable Areas

Please note that not all shirts will be sewn exactly the same; these dimensions are to be used for reference as a “safe” zone to avoid printing on any seams or edges.

• Girls Small – 11” W x 18” H
• Girls Medium – 12” W x 19” H
• Girls Large – 12” W x 20” H
• Girls Extra Large – 12” W x 21” H
• Unisex Extra Small – 12” W x 20” H
• Unisex Small – 14” W x 20” H
• Unisex Medium – 15” W x 22” H
• Unisex Large – 17” W x 24” H
• Youth Small – 13” W x 13” H
• Youth Medium – 13” W x 16” H
• Youth Large – 14” W x 19” H

NOTE: Any print that goes over a seam can result in imperfections in the print.

 

Printing Over Seams

Inconsistencies may occur in ink coverage and registration when printing over the seams, collar or any other edges. Large prints run the risk of printing over seams. Krash and Betty Co. is not responsible for these inconsistencies.

 

Orders Including Additional Services 

All orders including any additional service must be given an additional 4 business to the turn around.

 

Garment Variances

Krash and Betty Co. cannot guarantee variances in size/shades/construction of garments and merchandise.

 

Ink Colors

If the customer does not specify a Pantone color out of a Coated Pantone Book, then Krash and Betty Co. uses its best guess according to our art department’s monitor. We will pick a specific Pantone for that order, and use it on all other orders to keep consistency. Ink color may vary depending on print style, garment type, or garment blend. Krash and Betty Co. is not responsible for these color variances.

 

Pricing

Krash and Betty Co. has the right to change pricing without notice.

 

Misprints

Krash and Betty Co. will not be responsible for misprints up to 5% per design.

 

Polyester / Blended Items

Polyester items can be a struggle to print on depending on the brand or the way they were dyed. The reason polyester can be a struggle to print on is because of a reaction known as dye migration. Dye migration is basically just as it sounds; small dye particles moving from one place (fabric) to another (ink). This causes an unwanted change or tint in ink color. We combat this by using special Polyester inks and bleed blockers. We fight this issue, but once in a while there is a chance for some bleeding depending on the garment. Krash and Betty Co. is not responsible for this issue.

 

The apparel brand I received is different from what I ordered.

When your order is placed, our team orders your apparel blanks from our distributor. Sometimes that item is out of stock. In this case, we will order a brand that is comparable or better than the apparel you chose. We need to make those on the fly decisions to make sure we get your blanks on time to produce your order.

 

Trademarks & Licensing

Krash and Betty Co. is not liable for the use of Trademarked or Licensed Images, and customer assumes full responsibility for the use there of.

 

Krash and Betty Co. has the right to change prices and terms and conditions without notice.